Unofficially done with bring the CBR in for service

[pauldun170]

I've only been bring it in because its under warranty but with the crazy service intervals nowadays I'm overdoing it by going ....
ok...I've been lazy.
there I said it.

Well After bringing it in for a coolant\oil\tire change and finding that
A. they overfilled my oil by a decent amount
B. Brought it in spotless...they gave it back a greasy mess (under the body work)
C. They didn't put the bodywork back on properly

I'm officially annoyed at both the shop and myself for not doing a proper inspection when I picked it up. I should have caught the fairings not attached properly.

[G-Rex]

I look at every job as an opportunity to buy more tools. I'm finally to the point I have everything I need.

If I buy something now, it is an oddball model specific tool, but I have most of those too.

Welcome to the *screw sloppy mechanic work* club.

[askmrjesus]

Some fucking bean counter engineer, has already decided how long it should take to fix your bike.

He's not a mechanic. He's never seen your particular bike. He assumes it looks just the picture in the manual.

His estimation of the time involved to do the work, is applied to the software the dealership uses to quote you a price. Oil change on bike A, Model year B, should cost X.

The service manager checks off the little boxes on the screen, prints out the service form, and hands it to the mechanic.

The mechanic looks at the form, and now knows that his end of the "Shop Rate" is X dollars, as long as he can do it in X hours. If it takes him longer than X hours, tough shit. If it takes him less hours, sweet.

This is why your shit comes back all fucked up.

JC

[Papa_Complex]

Originally Posted by askmrjesus

Some fucking bean counter engineer, has already decided how long it should take to fix your bike.

He's not a mechanic. He's never seen your particular bike. He assumes it looks just the picture in the manual.

His estimation of the time involved to do the work, is applied to the software the dealership uses to quote you a price. Oil change on bike A, Model year B, should cost X.

The service manager checks off the little boxes on the screen, prints out the service form, and hands it to the mechanic.

The mechanic looks at the form, and now knows that his end of the "Shop Rate" is X dollars, as long as he can do it in X hours. If it takes him longer than X hours, tough shit. If it takes him less hours, sweet.

This is why your shit comes back all fucked up.

JC

It doesn't always come back all fucked up. After valve adjustments it comes back perfect, because they haven't removed a single fairing panel.

[jtemple]

Originally Posted by Papa_Complex

It doesn't always come back all fucked up. After valve adjustments it comes back perfect, because they haven't removed a single fairing panel.

[tommymac]

Originally Posted by Papa_Complex

It doesn't always come back all fucked up. After valve adjustments it comes back perfect, because they haven't removed a single fairing panel.

yup, valves are fine, now give us 500 dollars

I have had a few mechanics tell me that if the first check is in spec and yo udont beat the shit out of the bike you should be good for a long time. Triumph is pushing 12k miles so its almost that time to go in. The dealer I deal with is prety good (sux theyre 70 miles from my house though) so I am sure I will take the standard ass raping from them like any shop but I feel prety comfortable withthe mechanics there.

[Cutty72]

Originally Posted by Papa_Complex

It doesn't always come back all fucked up. After valve adjustments it comes back perfect, because they haven't removed a single fairing panel.

Just wait until I get time to put up my valve adjustment thread...

Not remove a single fairing panel ...

[tommymac]

Originally Posted by Cutty72

Just wait until I get time to put up my valve adjustment thread...

Not remove a single fairing panel ...

just the frame, swing arm and other big parts

[Gas Man]

First off... as I always say... "why pay someone else to F up your bike?"

On the other hand... I have found this is expected with metric (yam/kaw/suz) dealers. My BIL is expierencing this with his Kaw Vulcan. My HD dealer is TOP NOTCH service and that would never fly. HD won't allow it.

Just to give you an idea of how much HD corperate gets involved... they just made my dealer replace all their shop lights... they came in and said the shop didn't meet their specs for shop lumens. It wasn't dark in there... the dealer changed it all... WOW brighter, the mechanics love it.

I'm sure there is a similar level of professionalism on other premium motorcycles like BMW.

For example I really like my BIL's Kaw, but the dealerships customer service blows compared to my HD dealer. It's like the those metric companies don't push them to better service. IDK.

[tommymac]

Which dealer was it Paul?

Trace you can never say you have all the tools you need, have to justify buying those new tools down the road