Comcast: “Worst Company in America”

Avatard · 06-21-2011, 02:23 PM

Comcast Corp. plans to reduce the time customers wait for the cable guy after a consumer website last year voted it “Worst Company in America.”

http://www.app.com/article/20110621/...sectionstories

Trip · 06-21-2011, 02:30 PM

Makes sense, I will never forgive those fuckers. They tried to charge me $500 for a cable box and $1000 in late bills a couple months after I moved out of my last apt complex. They said I kept their box. The problem is they kept boxes in the apt complex office and the comcast guy would install them and then you would return them when you left. I returned mine and called the installer guy that I had returned it. He later lied and said I didn't. I got a letter signed by the apt complex saying the box was there from the moment I left the apt complex. They still refused to drop the false late fees, but dropped the cable box charge. I got the BBB involved and it all disappeared very quickly.

fasternyou929 · 06-21-2011, 02:35 PM

Quote:

Originally Posted by Trip

Makes sense, I will never forgive those fuckers. They tried to charge me $500 for a cable box and $1000 in late bills a couple months after I moved out of my last apt complex. They said I kept their box. The problem is they kept boxes in the apt complex office and the comcast guy would install them and then you would return them when you left. I returned mine and called the installer guy that I had returned it. He later lied and said I didn't. I got a letter signed by the apt complex saying the box was there from the moment I left the apt complex. They still refused to drop the false late fees, but dropped the cable box charge. I got the BBB involved and it all disappeared very quickly.

Similar here, except I had a signed receipt from when I dropped the box off at one of their locations. They refused to refund the money I had overpaid them for my last month of service (you pay in advance w/ their billing cycles) until I returned their equipment. I refused to go stand in one of their slow-as-molasses lines to show them I already gave them their equipment back, so they threated to send me to collections.

In turn, I sent them a registered letter with a copy of the equipment drop-off receipt, and told them I would sue them for theft under a handy little law in FL if I didn't have my money back in 10 days.

I've paid DirecTv and ISP's a great deal of money since then just for the simple pleasure of not having to deal with Comcast again. And it has been worth every penny.

Trip · 06-21-2011, 02:42 PM

I can't wait to move to where we are moving to in Chattanooga. Chattanooga has a government utility as it's local utility provider. They were sued by and beat the Satelite/Phone/Cable providers, all of them. They provide cheap FiOS TV/Internet/Phone. I won't get it, but they provide 1 gig service. It's $300 a month. I could totally operate my own server and easily keep up with TWFix needs with it, lol.

EpyonXero · 06-21-2011, 04:07 PM

I hate Comcast but where I live its either them or nothing.

Corey · 06-21-2011, 05:01 PM

Quote:

Originally Posted by EpyonXero

I hate Comcast but where I live its either them or nothing.

I'm not a fan of them either. I went with AT&T and DSL to avoid using Comcast. As bad as Comcast is, AT&T has been monumentally worse and has me counting down the days to when I can go back to Comcast.

derf · 06-21-2011, 06:44 PM

I hate comcast customer service is shit, worse than that really, but their TV and internet service is better than fios or satelite

Trip · 06-21-2011, 11:39 PM

Quote:

Originally Posted by derf

I hate comcast customer service is shit, worse than that really, but their TV and internet service is better than fios or satelite

Fios has the fastest internet for private users on the planet right now by a large margin. You just have crappy Fios in your area.

Tv lineup is dependant on provider as well. I prefer directtv, they have non compressed hd and a better lineup if you can afford its price. Fios can provide better if they could get good license agreements.

tallywacker · 06-21-2011, 11:04 PM

Never had a problem with them

Avatard · 06-21-2011, 11:20 PM

You should call them. Sounds like you could be their poster boy.

Seems they've pissed of everyone else, though....

06-21-2011, 02:23 PM	#1
Avatard Crotch Rocket Curmudgeon Join Date: Nov 2008 Location: Here to integrity Moto: Li'l red baby Ninja Posts: 7,482	Comcast: “Worst Company in America” Comcast Corp. plans to reduce the time customers wait for the cable guy after a consumer website last year voted it “Worst Company in America.” http://www.app.com/article/20110621/...sectionstories __________________ Insert free thought here.

06-21-2011, 04:07 PM	#5
EpyonXero AMA Supersport Join Date: Nov 2008 Location: Redneck Riviera, FL Moto: 2003 VFR800f6 Posts: 2,531	I hate Comcast but where I live its either them or nothing. __________________

06-21-2011, 06:44 PM	#7
derf token jewboy Join Date: Nov 2008 Moto: CBR 900, KLR ugly ass duckling, Gas Man Posts: 10,799	I hate comcast customer service is shit, worse than that really, but their TV and internet service is better than fios or satelite __________________

06-21-2011, 11:04 PM	#9
tallywacker Virtual Machine Join Date: Mar 2008 Location: PA Moto: 2010 Ducati Hypermotard Posts: 1,698	Never had a problem with them __________________

06-21-2011, 11:20 PM	#10
Avatard Crotch Rocket Curmudgeon Join Date: Nov 2008 Location: Here to integrity Moto: Li'l red baby Ninja Posts: 7,482	You should call them. Sounds like you could be their poster boy. Seems they've pissed of everyone else, though.... __________________ Insert free thought here.

06-21-2011, 02:30 PM	#2
Trip Hold mah beer! Join Date: Feb 2008 Location: 80 Miles South of Moto Heaven Moto: 08 R1200GS Posts: 23,268	Makes sense, I will never forgive those fuckers. They tried to charge me $500 for a cable box and $1000 in late bills a couple months after I moved out of my last apt complex. They said I kept their box. The problem is they kept boxes in the apt complex office and the comcast guy would install them and then you would return them when you left. I returned mine and called the installer guy that I had returned it. He later lied and said I didn't. I got a letter signed by the apt complex saying the box was there from the moment I left the apt complex. They still refused to drop the false late fees, but dropped the cable box charge. I got the BBB involved and it all disappeared very quickly.

06-21-2011, 02:42 PM	#4
Trip Hold mah beer! Join Date: Feb 2008 Location: 80 Miles South of Moto Heaven Moto: 08 R1200GS Posts: 23,268	I can't wait to move to where we are moving to in Chattanooga. Chattanooga has a government utility as it's local utility provider. They were sued by and beat the Satelite/Phone/Cable providers, all of them. They provide cheap FiOS TV/Internet/Phone. I won't get it, but they provide 1 gig service. It's $300 a month. I could totally operate my own server and easily keep up with TWFix needs with it, lol.