KneeDraggers - Page 4

jtemple · 03-26-2010, 11:20 PM

I did reply to their RMA approval for the tire gauge, stating that it wasn't really fair or economical to expect me to pay return shipping on defective gear. It would cost me $10 to return an $18 item. That was 4 days ago and I have not received an answer. They can go pound sand.

Mr Lefty · 03-27-2010, 02:26 AM

I had a long complex order issue with them back when I was waiting for my trip in 08... but the customer service was good... they just fucked up my order. they took care of me in the end, but it was a slow process... luckily i ordered early and wasn't in a rush.

marko138 · 03-27-2010, 10:15 AM

Quote:

Originally Posted by jtemple

I did reply to their RMA approval for the tire gauge, stating that it wasn't really fair or economical to expect me to pay return shipping on defective gear. It would cost me $10 to return an $18 item. That was 4 days ago and I have not received an answer. They can go pound sand.

Thats bullshit. I'd call teh BBB for sure.

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03-26-2010, 11:20 PM	#31
jtemple Geek Join Date: Feb 2008 Location: Papillion, Nebraska Moto: 2011 Husqvarna TE630 Posts: 1,437	I did reply to their RMA approval for the tire gauge, stating that it wasn't really fair or economical to expect me to pay return shipping on defective gear. It would cost me $10 to return an $18 item. That was 4 days ago and I have not received an answer. They can go pound sand.

03-27-2010, 02:26 AM	#32
Mr Lefty TWFix Legend Join Date: Feb 2008 Location: Denver CO Moto: 01 BMW F650GS Dakar Posts: 15,677	I had a long complex order issue with them back when I was waiting for my trip in 08... but the customer service was good... they just fucked up my order. they took care of me in the end, but it was a slow process... luckily i ordered early and wasn't in a rush.