WTF---Never again...

[Particle Man]

Originally Posted by neebelung

Well since she's outta town, it gives you a chance to calm down about it (cus if I were you, I'd be LIVID right about now). I'd quite frankly sit her down and tell her very honestly (and calmly), "Hey, I acted in good faith by loaning you something that is not only very valuable, but important to me, and I have to admit, I was rather disappointed when I didn't get it back in the same condition that I loaned it to you in...." Give her a chance to speak at this point... then go on and describe specifically what's wrong... give her another chance to speak at this point (the apologies should be pouring out at this point, and hopefully some offers to rectify the problem)....you can determine your response based on what she says....

Just be honest, and calm.

you've taken classes in conflict resolution, haven't you?