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#31 | |
Aspiring Rapper
Join Date: Nov 2008
Location: Halifax, NS
Moto: '12 CB1000R
Posts: 3,569
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Here's my scenario. I'm salaried and I work for the government. I get paid today regardless. You don't want to answer your phone, you might have lost out on some serious $$$. Which is fine by me. But, if your company is sooo busy that they don't have enough people to handle the customers. Then it's time to hire more people, or the customers will go elsewhere. |
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#32 | |
Custom User Title
![]() Join Date: Nov 2008
Location: Central NY
Moto: 2003 SV650S
Posts: 14,959
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ohhhhhhhh, that's how. ![]() And you wonder why phone centers are outsourced to other countries ![]()
__________________
I'm not "fat." I'm "Enlarged to show texture." Handle every stressful situation like a DOG: If you can't eat it or hump it, pi$$ on it & walk away. |
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#33 | |
moderator chick
![]() ![]() Join Date: Feb 2008
Location: Hill Country TX
Moto: Pasta Rockets
Posts: 8,917
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Though, I learned this past weekend it is rude to tell someone they're rude - did you know that?? You know she's in HR - right? Like people aren't stalking her already - they want what she has, a job.
__________________
We have enough youth. How about a fountain of "smart"? Come Play at the Track!! http://www.elitetrackdays.com |
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#34 | |
Aspiring Rapper
Join Date: Nov 2008
Location: Halifax, NS
Moto: '12 CB1000R
Posts: 3,569
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![]() If you have enough business that you'd prefer to lose some of it over not answering the phone, then have at it. Just remember the worst customer service is no customer service. And it's nothing against her. Don't think I'm singling her out. I do the exact same thing with everybody. If we make plans and you're not answering, I'll put the thing down and keep hitting redial. Annoyance is a two way street. And finally, ask 1 millions people what they hate most about the phone.. I bet you the answer would be automated responses and talking to machines. Maybe you all have it drilled into your heads that you're too important to pick up the phone. But, ultimately the majority of us dick around here all day, so I know that's BS. Edit, If she's working in HR. She has desperate people calling her looking for work. No wonder they'd call several times. If it came down to food and shelter, I'd sit outside her office and knock on the door every ten minutes if I thought it would get me what I needed. ![]() Last edited by Tmall; 05-04-2009 at 04:02 PM.. |
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#35 |
DILLIGAF?
Join Date: Nov 2008
Location: Austin, Texas, USA, Earth, Sol, Western Spiral Arm, Milky Way
Moto: 1993 K75SA
Posts: 483
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RE: Voicemail Messages - SIT Tones FTMFW!
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__________________
"Quis custodiet ipsos custodes?" "Learn to do the counter-intuitive things that may one day save your ass..." "... Love Much, Laugh Often..." - Amanda Kay Corso (January 18, 1980 - April 15, 2008) |
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#36 | ||
AMA Supersport
Join Date: Nov 2008
Location: Sydney
Moto: '98 Honda Fireblade
Posts: 3,696
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#37 |
Ride Naked.
Join Date: Feb 2008
Location: Flat and Straight ND
Moto: 08 BUELL 1125R, 05 SV650S
Posts: 7,916
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If you want to be helped, call in the morning. No answer, call again in an hour or so, leave a voicemail if no answer. If no response by mid afternoon, try again.
Many people are not around the phone a lot during their day to day business. You leave a voicemail, you have a 50/50 chance of them calling you back (provided you leave them YOUR number). If you rely on them being by the phone when you call... well... your odds are limited. |
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#38 | |
DILLIGAF?
Join Date: Nov 2008
Location: Austin, Texas, USA, Earth, Sol, Western Spiral Arm, Milky Way
Moto: 1993 K75SA
Posts: 483
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__________________
"Quis custodiet ipsos custodes?" "Learn to do the counter-intuitive things that may one day save your ass..." "... Love Much, Laugh Often..." - Amanda Kay Corso (January 18, 1980 - April 15, 2008) |
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#39 | |
AMA Supersport
Join Date: Nov 2008
Location: Sydney
Moto: '98 Honda Fireblade
Posts: 3,696
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![]() If I could get away with that, I totally would. We talked about having a fax machine noise play on my personal voicemail....this might be even more fun! |
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#40 | |
moderator chick
![]() ![]() Join Date: Feb 2008
Location: Hill Country TX
Moto: Pasta Rockets
Posts: 8,917
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![]() If it's a business - I call and leave a message and will probably follow up by email. Welcome to the 21st Century in that more business is actually accomplished electronically than face-to-face. Most businesses prefer it - most management prefers it - they have a trail of what was wanted versus accomplished.
__________________
We have enough youth. How about a fountain of "smart"? Come Play at the Track!! http://www.elitetrackdays.com |
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