Good business makes me happy!

Apoc · 12-02-2009, 06:24 PM

About a month ago, I started taking brazillian jiu jitsu classes for exercise, to get in shape.

Anyway, I ordered a Gi from a place called fightersmarket.ca, and when it came in, I noticed they sent me the wrong size. That was friday afternoon. So I called them, and they told me to send it back, and they would send me the correct product, telling me it was there mistake.

Monday I sent the package back. It takes more than 2 days through Canada Post to ship across the country and then back, but lo and behold, there was a parcel in the parcel box at the mail box (basicly a big box, they put the key in your mailbox so you can open it).

So, not only did they send me the correct size gi before they even recieved the original they sent out, they threw in 2 t-shirts, 4oz fight gloves, and a mouthguard with the order, and a letter apologizing for the mistake.

Good business makes me very, very happy!

HurricaneHeather · 12-02-2009, 06:27 PM

Wow. That's a rarity indeed. Pretty Awesome.

I wish more companies thought about how to keep a customer coming back.

Cutty72 · 12-02-2009, 06:28 PM

That's AWESOME, and very rare these days!

askmrjesus · 12-02-2009, 06:29 PM

I thought this was going to be another bowel movement thread.

JC

Apoc · 12-02-2009, 06:30 PM

Quote:

Originally Posted by HurricaneHeather

Wow. That's a rarity indeed. Pretty Awesome.

I wish more companies thought about how to keep a customer coming back.

Which is why I posted it. Not very often im treated so well when I buy something, especially over the internet!

askmrjesus · 12-02-2009, 06:31 PM

BTW, WTF is brazillian jiu jitsu?

Do you have to get waxed before you flip somebody?

JC

TYEster · 12-02-2009, 07:01 PM

WTF is this "get in shape" nonsense?

Are we not shooting for the Canadian Nationals anymore pre-Olympia?!

neebelung · 12-02-2009, 07:16 PM

Wow, awesome customer service. That's great to hear.

Apoc · 12-02-2009, 07:23 PM

Quote:

Originally Posted by TYEster

WTF is this "get in shape" nonsense?

Are we not shooting for the Canadian Nationals anymore pre-Olympia?!

Nawww..... Bodybuilding gave way to a horrible addiction to painkillers man. I had to clean up, and staying clean meant staying away from gear for a while too... Then as I was getting back into the swing of things, I burned my leg from the knee down, and that fucked me good. No fucking way I can train the way I used to with my leg like this. Surgeries, skin graphs, the skin still breaks and tears and wears away. I still cant excercise in sneakers or wear boots. Hell, im on workers comp still, 6 months later.

I miss it, but sometimes your health is first.

TYEster · 12-02-2009, 07:30 PM

Quote:

Originally Posted by Apoc

Nawww..... Bodybuilding gave way to a horrible addiction to painkillers man. I had to clean up, and staying clean meant staying away from gear for a while too... Then as I was getting back into the swing of things, I burned my leg from the knee down, and that fucked me good. No fucking way I can train the way I used to with my leg like this. Surgeries, skin graphs, the skin still breaks and tears and wears away. I still cant excercise in sneakers or wear boots. Hell, im on workers comp still, 6 months later.

I miss it, but sometimes your health is first.

Well you gotta do what you gotta do. Shit.

So is martial arts any fun? I really want to take something like that, but don't think I have the time or dedication for another hobby.

12-02-2009, 06:24 PM	#1
Apoc For Science. You Monster. Join Date: Nov 2008 Location: Canada Moto: '08 HD FLSTSB Posts: 3,546	Good business makes me happy! About a month ago, I started taking brazillian jiu jitsu classes for exercise, to get in shape. Anyway, I ordered a Gi from a place called fightersmarket.ca, and when it came in, I noticed they sent me the wrong size. That was friday afternoon. So I called them, and they told me to send it back, and they would send me the correct product, telling me it was there mistake. Monday I sent the package back. It takes more than 2 days through Canada Post to ship across the country and then back, but lo and behold, there was a parcel in the parcel box at the mail box (basicly a big box, they put the key in your mailbox so you can open it). So, not only did they send me the correct size gi before they even recieved the original they sent out, they threw in 2 t-shirts, 4oz fight gloves, and a mouthguard with the order, and a letter apologizing for the mistake. Good business makes me very, very happy! __________________ Android OS causes gay. Dont let your child use Android (unless she's a hot female). And dont let your babies grow up to be cowboys, either.

12-02-2009, 06:29 PM	#4
askmrjesus Soul Man Join Date: Nov 2008 Location: Everywhere, all the time. Moto: '0000 Custom Turbo Cross (with jet kit). Posts: 6,481	I thought this was going to be another bowel movement thread. JC __________________ The way things are going, they're gonna crucify me.

12-02-2009, 06:31 PM	#6
askmrjesus Soul Man Join Date: Nov 2008 Location: Everywhere, all the time. Moto: '0000 Custom Turbo Cross (with jet kit). Posts: 6,481	BTW, WTF is brazillian jiu jitsu? Do you have to get waxed before you flip somebody? JC __________________ The way things are going, they're gonna crucify me.

12-02-2009, 06:27 PM	#2
HurricaneHeather AMA Supersport Join Date: Nov 2008 Location: Sydney Moto: '98 Honda Fireblade Posts: 3,696	Wow. That's a rarity indeed. Pretty Awesome. I wish more companies thought about how to keep a customer coming back.

12-02-2009, 07:01 PM	#7
TYEster With MORE TYEstosterone Join Date: Dec 2008 Location: TX Moto: '12 KX450F / 08 YZ250F #512 / 07 KX65 #1 Posts: 1,429	WTF is this "get in shape" nonsense? Are we not shooting for the Canadian Nationals anymore pre-Olympia?!

12-02-2009, 07:16 PM	#8
neebelung Ornery, scandalous & evil Join Date: Feb 2008 Location: Jacksonville, FL Moto: 2004 Scarlet R1 Posts: 5,962	Wow, awesome customer service. That's great to hear.