Toyota customer service

pauldun170 · 07-08-2009, 03:32 PM

http://consumerist.com/5308464/video...ustomers-truck

MissHell · 07-08-2009, 03:49 PM

Kaneman · 07-08-2009, 05:35 PM

In defense of Toyota, my brother and I used to work summers at Toyota of Irving with my step-dad who is a 20 year mechanic there. We were led to believe that ANY snooping inside a customers car would lead to us being strung up from the rafters by our toes. Messing with ANY of a customer's personal belongings was strictly forbidden and I never saw any employee rifle through a car unless warranted by the repair.
________
Caravelle

Gas Man · 07-08-2009, 05:40 PM

WOW...

None of my dealerships do this shit. That is Ford, Lincoln, Chevy or HD. I never take anything out of my vechicles when I take them in. They don't touch shit!

Hell I worked at a Ford dealer... we never did shit in their cars in service. Most of them we only drove and parked.

Mr Lefty · 07-08-2009, 08:57 PM

love how he went back to get that last coin and then decided he'd leave that one... must have been a Canadian coin...

fuck'n douchebags... but what ever dealership it's at... I don't feel it's a reflection on the brand... but the douchebag themselves. I've seen shitty customer service at Toyota, Chevy, Ford, Suzuki, BMW, Ducatti... shit the worst service I've had in a long time was at my local honda shop... fuck'n horrid.

that being said... hope that fucker got booted and is now riffle'n through the trash outside the local walmart.

Amber Lamps · 07-08-2009, 09:20 PM

Quote:

Originally Posted by eBBs15

love how he went back to get that last coin and then decided he'd leave that one... must have been a Canadian coin...

fuck'n douchebags... but what ever dealership it's at... I don't feel it's a reflection on the brand... but the douchebag themselves. I've seen shitty customer service at Toyota, Chevy, Ford, Suzuki, BMW, Ducatti... shit the worst service I've had in a long time was at my local honda shop... fuck'n horrid.

that being said... hope that fucker got booted and is now riffle'n through the trash outside the local walmart.

Yea I agree, I gotten bad service everywhere! Ha my favorite snooping story is about a guy I used to ride with that worked for Verizon. He used to download customers pictures from their phones and show them to everyone! I've been known to take a racy picture or two but it's amazing what people will have on their phones!

Mr Lefty · 07-08-2009, 09:45 PM

Quote:

Originally Posted by TIGGER

Yea I agree, I gotten bad service everywhere! Ha my favorite snooping story is about a guy I used to ride with that worked for Verizon. He used to download customers pictures from their phones and show them to everyone! I've been known to take a racy picture or two but it's amazing what people will have on their phones!

yeah when I worked at Fry's Electronic's... the Service Counter tech's used to snoop every computer for porn and photos... amazing what they found... a couple resulted in the arrest of child porn addicts...

HurricaneHeather · 07-08-2009, 09:52 PM

Yeah, you can't take this out on Toyota. This is Louisianna we are talking about here. I've been to every city he mentioned....I'm surprised this was the worse he endured.

Dave · 07-08-2009, 10:01 PM

this is why any time one of my things gos for any kind of service it gets sanitised

Flexin · 07-08-2009, 10:17 PM

Damn!!! What the fuck was up with licking the pill dust? I'm glad they all were canned.

Owning a detail shop I had to dig through all of my customers shit. We would take everything and put it in large zip lock bags. I told anyone that helped me that they were not to keep anything. Everything went into bags, change, papers, keys, pens, gum, meds, drugs, alcohol, lace teddy's and sex toy boxes. I always said you never know what someone has counted and set up. Some change or cd and so on is not worth losing a job or customer over.

We even found $160 in a truck from a dealer. We always gave back everything but they told us to trash the stuff we find in the cars they had, when we found the money I knew that wouldn't count. I called them and they thanked me, then called me the next day to ask if we found more. They had a super sale and used this truck as a office to count the cash down payments and I guess they didn't do a good job at holding on to it.

James

07-08-2009, 05:35 PM	#3
Kaneman AMA Supersport Join Date: Nov 2008 Location: Odessa, TX Moto: 2000 Honda CBR1100XX Blackbird Posts: 4,931	In defense of Toyota, my brother and I used to work summers at Toyota of Irving with my step-dad who is a 20 year mechanic there. We were led to believe that ANY snooping inside a customers car would lead to us being strung up from the rafters by our toes. Messing with ANY of a customer's personal belongings was strictly forbidden and I never saw any employee rifle through a car unless warranted by the repair. ________ Caravelle Last edited by Kaneman; 05-09-2011 at 09:26 PM..

07-08-2009, 05:40 PM	#4
Gas Man Trip's Assistant Join Date: Feb 2008 Location: Imported from Detroit Moto: 2009 HD Street Classic Posts: 12,149	WOW... None of my dealerships do this shit. That is Ford, Lincoln, Chevy or HD. I never take anything out of my vechicles when I take them in. They don't touch shit! Hell I worked at a Ford dealer... we never did shit in their cars in service. Most of them we only drove and parked. __________________ -Chris "Why pay somebody else to fuck up your bike?" Run Amsoil Product

07-08-2009, 10:01 PM	#9
Dave Chaotic Neutral Join Date: Feb 2008 Location: Cherry Hill NJ Moto: GV1200 Madura, Hawk gt Posts: 13,992	this is why any time one of my things gos for any kind of service it gets sanitised __________________ TWF Post whore #6

07-08-2009, 10:17 PM	#10
Flexin AMA Supersport Join Date: Nov 2008 Location: Halifax, Nova Scotia Posts: 2,698	Damn!!! What the fuck was up with licking the pill dust? I'm glad they all were canned. Owning a detail shop I had to dig through all of my customers shit. We would take everything and put it in large zip lock bags. I told anyone that helped me that they were not to keep anything. Everything went into bags, change, papers, keys, pens, gum, meds, drugs, alcohol, lace teddy's and sex toy boxes. I always said you never know what someone has counted and set up. Some change or cd and so on is not worth losing a job or customer over. We even found $160 in a truck from a dealer. We always gave back everything but they told us to trash the stuff we find in the cars they had, when we found the money I knew that wouldn't count. I called them and they thanked me, then called me the next day to ask if we found more. They had a super sale and used this truck as a office to count the cash down payments and I guess they didn't do a good job at holding on to it. James __________________ "Bust a nut inside your eye, to show you where I come from" "f youre horny, lets do it, Ride it, my pony, My saddles waitin, Come and jump on it, If youre horny, lets do it" "I'm not a playa I just fuck a lot" "Round two, I'm down to Do, what it takes to make you Understand I'm the Candyman And I melt in your mouth, not in your hands Hard as rock, yes I'm no sucka The boots I knock make me one bad mutha"

07-08-2009, 03:49 PM	#2
MissHell Followed the crowd over. Join Date: Nov 2008 Location: Hawaii Moto: '07 Yahama R6 Posts: 911

07-08-2009, 08:57 PM	#5
Mr Lefty TWFix Legend Join Date: Feb 2008 Location: Denver CO Moto: 01 BMW F650GS Dakar Posts: 15,677	love how he went back to get that last coin and then decided he'd leave that one... must have been a Canadian coin... fuck'n douchebags... but what ever dealership it's at... I don't feel it's a reflection on the brand... but the douchebag themselves. I've seen shitty customer service at Toyota, Chevy, Ford, Suzuki, BMW, Ducatti... shit the worst service I've had in a long time was at my local honda shop... fuck'n horrid. that being said... hope that fucker got booted and is now riffle'n through the trash outside the local walmart.

07-08-2009, 09:52 PM	#8
HurricaneHeather AMA Supersport Join Date: Nov 2008 Location: Sydney Moto: '98 Honda Fireblade Posts: 3,696	Yeah, you can't take this out on Toyota. This is Louisianna we are talking about here. I've been to every city he mentioned....I'm surprised this was the worse he endured.