An uplifting story of customer service

pauldun170 · 04-02-2009, 12:09 PM

http://jalopnik.com/5191437/autozone...inutes-on-hold

Mr Lefty · 04-02-2009, 12:13 PM

yeah I love going in there for windshield wipers and they ask if I have a 4cyl or 6cyl motor... if it's manual or auto.... if it's 4x4 or 2x4...

Trip · 04-02-2009, 12:13 PM

that's awesome.

Gas Man · 04-02-2009, 04:50 PM

The guy on the phone while he tries to be a MAN, he fails miserably!!!

He should have went down there, did the bitchin, then left and bought from a different store!! FUCKIN MORON!!

z06boy · 04-02-2009, 05:53 PM

Well that's one good thing about living in this area of NC which is the center of NASCAR country. (enter redneck jokes here

)

AT least most of the kids that work around the auto shops here seem very helpful and fairly knowledgable. They like performance cars and bikes and that's a good thing.

azoomm · 04-02-2009, 05:59 PM

Quote:

Originally Posted by Gas Man

The guy on the phone while he tries to be a MAN, he fails miserably!!!

He should have went down there, did the bitchin, then left and bought from a different store!! FUCKIN MORON!!

Thank you, that's exactly what I was thinking...

Particle Man · 04-02-2009, 06:10 PM

Quote:

He looks at the phone....picks it up...and says, "Uhh Autzone, may I help you?"
I yell into MY phone, "IT'S ME FUCKER!!!" He jumps and hangs up.

this had me rolling

Avatard · 04-02-2009, 06:27 PM

I've had similar experiences at ALL auto parts places, save one old shop I used to have a regular relationship with (had an account with them). Even then, only perhaps two cats in the fucking store had a clue, and if they weren't there, I'd call back.

Getting parts is always a clusterfuck.

National parts stores typically only compound such a difficult situation.

Add a phone, and you're just askin' fer it.

zed · 04-02-2009, 07:25 PM

I've had to have Advanced price match their own website.

marko138 · 04-02-2009, 07:31 PM

Quote:

Originally Posted by Particle Man

this had me rolling

Me too. Funny. But no fucking way I woulda bought shit from them.

04-02-2009, 04:50 PM	#4
Gas Man Trip's Assistant Join Date: Feb 2008 Location: Imported from Detroit Moto: 2009 HD Street Classic Posts: 12,149	The guy on the phone while he tries to be a MAN, he fails miserably!!! He should have went down there, did the bitchin, then left and bought from a different store!! FUCKIN MORON!! __________________ -Chris "Why pay somebody else to fuck up your bike?" Run Amsoil Product

04-02-2009, 05:53 PM	#5
z06boy Letzroll Join Date: Feb 2008 Location: Lake Norman area, NC Moto: 07 Red R1 & 07 Blue R6 Posts: 5,265	Well that's one good thing about living in this area of NC which is the center of NASCAR country. (enter redneck jokes here) AT least most of the kids that work around the auto shops here seem very helpful and fairly knowledgable. They like performance cars and bikes and that's a good thing.

04-02-2009, 06:27 PM	#8
Avatard Crotch Rocket Curmudgeon Join Date: Nov 2008 Location: Here to integrity Moto: Li'l red baby Ninja Posts: 7,482	I've had similar experiences at ALL auto parts places, save one old shop I used to have a regular relationship with (had an account with them). Even then, only perhaps two cats in the fucking store had a clue, and if they weren't there, I'd call back. Getting parts is always a clusterfuck. National parts stores typically only compound such a difficult situation. Add a phone, and you're just askin' fer it. __________________ Insert free thought here.

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04-02-2009, 12:13 PM	#2
Mr Lefty TWFix Legend Join Date: Feb 2008 Location: Denver CO Moto: 01 BMW F650GS Dakar Posts: 15,677	yeah I love going in there for windshield wipers and they ask if I have a 4cyl or 6cyl motor... if it's manual or auto.... if it's 4x4 or 2x4...

04-02-2009, 07:25 PM	#9
zed yellow don't corner well Join Date: Feb 2009 Location: Kansas City, KS Moto: 06 ZX10R Posts: 1,243	I've had to have Advanced price match their own website.